Privacy Policy

Security and Privacy Policy for the portal services.gov.in

This statement explains how services.dipp.gov.in uses the information provided by you over the internet and the ways in which the portal protects your privacy. The different aspects of the privacy policy are as follows :-

1.Security

Security is an important aspect of services.dipp.gov.in privacy policy. services.dipp.gov.in portal implements security features through the use of the following :-

1.1 Secure Connections

services.dipp.gov.in is a secure site. The information that you send to and receive from services.dipp.gov.in is through a 128-bit Secure Socket Layer connection (SSL). SSL creates a secure connection from your browser window to services.dipp.gov.in server.

1.2 User Id and Passwords

In case of transactions where the government departments do not require a digital certificate, your username and password identification is used for authentication.

1.3 Email and Mobile number verification

services.dipp.gov.in portal verifies the email ID and mobile number provided by user during registration. A verification code is sent to this email id and mobile number. This has to be provided by user on services.dipp.gov.in before user is registered successfully. Similar verification is done on change of email id or mobile number.

1.5 Encryption

services.dipp.gov.in portal uses the highest industry standards in implementing encryption of data for all the information you send to and receive from services.dipp.gov.in website.

1.6 Physical Security

services.dipp.gov.in portal server is physically secure with 24 X 7 security surveillance at the NIC data centre and provides access only to authorized.

2. Information Usage

The information provided by you is classified in different parts - personal information, business related information and facts.

2.1 Personal Information

services.dipp.gov.in portal stores your personal information securely and does not pass it on to any government department or third party without your permission. Your email address and mobile number may also be used by services.dipp.gov.in to communicate with you and to forward messages to you from government departments. If you are a registered user, we may use your details to offer specific services, to provide notifications regarding changes to our services, to collect feedback and to improve our services.

2.2 Business Related Information

As an services.dipp.gov.in portal is a registered business entity, the information provided by you is stored securely and may be used in pre-filling data for certain G2B forms. This information is submitted to respective government departments when you submit the form. services.dipp.gov.in may use certain profiling information to offer specific services, to provide notifications regarding changes to our services, to collect feedback and to improve our services.

2.3 Facts

In certain cases, facts provided by you such as PAN, TAN, Tax Registration Numbers etc. may be compared by services.dipp.gov.in with a reference database provided by government departments. If the information matches with the reference database then services.dipp.gov.in may use information provided by the government department. For e.g. In case you provide your PAN number, services.dipp.gov.in may verify the address in the PAN database of Income Tax Department with the address provided by you while registering on services.dipp.gov.in.

3. Website Usage and Actions

In addition to the information that you provide to this portal, this portal also receives and stores a range of website usage information whenever you use this portal. This information is used for the following :-

Provide relevant services and information based on your usage pattern and needs.

Provide alerts and updates for services and events as per your indicated preference and consent.

Analyse the usage pattern to provide MIS reports to government departments.

Web usage information is collected by our web server and from other sources including search engines, internet service providers, page tagging techniques, and cookies. We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

services.dipp.gov.in may collect information regarding your browsing activity on services.dipp.gov.in website only. services.dipp.gov.in may create a demographic profile for a registered user based on the browsing pattern to identify the services and resources of services.dipp.gov.in used by you. services.dipp.gov.in may monitor and report statistical data about the usage of services.dipp.gov.in website to Government of India.

4. Links to external websites

services.dipp.gov.in does not pass any personal information to third party websites to which links are provided on services.dipp.gov.in website. These external websites are governed by their respective privacy policies and it is encouraged to read the privacy policies of these websites before using them.

5. Cookies

A cookie is data stored in the memory of your computer when you connect to services.dipp.gov.in. In simple terms, we generate and temporarily store a session id which is used to keep track of your identity from page to page. This cookie is destroyed when you log out from services.dipp.gov.in or close your browser window. Cookies are not used for tracking usage of the website.

Most internet browsers (for example, Internet Explorer) are set up to automatically accept cookies, but you can change your settings to prevent this. However, if you choose not to accept cookies you will not be able to access services.dipp.gov.in, as we need to use cookies to manage your session.

6. Log files

Log files are used to track transactions for auditing purposes. The log files are based on your username and do not contain any personally identifiable information, and are stored securely.

7. Notification of changes to this privacy policy

If this privacy policy changes in any way, an updated version will be displayed on this page. Regularly reviewing this page ensures you are always aware of what information is collected, how it is used, and under what circumstances, if any, it is shared with other parties.

DPIIT